Accessibility and Assistive Technology

Request Accessible Emails in Outlook on the Web

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Why ask the sender for an accessible email?

By asking the sender to send accessible content, you are helping advocates ensure that the information they send can be easily read and understood. When you change the settings in your Outlook, the person sending you an email will be notified that the email should be formatted with features like clear font sizes, sufficient color contrast, proper heading structures, and alternative text for images, allowing all people to access the digital content in the email and increase the likelihood the message will be read.

How to change the settings in Outlook on the web

  • Log into your Outlook webmail (not the desktop version)
  • Press the gear icon (Settings) 
SNHU outlook page with a box around the settings icon

Start typing in the search pane "Accessible Content" 

  • Select the option "Accessible content" when it appears as a pop-up

Select (check mark) the "Ask senders to send content that's accessible" box.

Accessible content pop-up to turn on asking for accessible content, with a boc around the "ask sends to send content that's accessible" checkbox.

Press "Save" and close the settings window.

a box around the save button.
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