Why ask the sender for an accessible email?
By asking the sender to send accessible content, you are helping advocates ensure that the information they send can be easily read and understood. When you change the settings in your Outlook, the person sending you an email will be notified that the email should be formatted with features like clear font sizes, sufficient color contrast, proper heading structures, and alternative text for images, allowing all people to access the digital content in the email and increase the likelihood the message will be read.
How to change the settings in Outlook on the web
- Log into your Outlook webmail (not the desktop version)
- Press the gear icon (Settings)
Start typing in the search pane "Accessible Content"
- Select the option "Accessible content" when it appears as a pop-up
Select (check mark) the "Ask senders to send content that's accessible" box.
Press "Save" and close the settings window.
Additional Microsoft Resources
- How to Video for Turning on Accessibility Requests in Outlook (00:00:53)
- Make your Outlook email accessible to people with disabilities - Microsoft Support
- Microsoft Outlook Video Accessibility Training - Microsoft Support
- Best practices for making Outlook email accessible
- Check accessibility while you work in Outlook
- Avoid using tables
- Use built-in headings and styles
- Add alt text to visuals
- Use accessible hyperlink texts
- Use accessible font format and color
- Create accessible lists
- Use accessible text alignment and spacing
- Request accessible email
- Test the accessibility of your email message